The Victorian Department of Health & Human Services has identified National Windscreens as a Permitted Workplace, a business that is permitted to continue trading under Stage 4 restrictions. We remain open and here to provide the service and support you need to get your vehicle back on the road again in a safe and timely manner. Our COVID safe plan has been updated with stricter hygiene and social distancing procedures to protect you, our staff and the community.
This is an unprecedented time in our history. The COVID-19 pandemic is challenging the world and is impacting every person, every family, every city, state and business worldwide. National Windscreens are following the daily updates from the Australian Government for the latest information and making decisions to best protect our customers, suppliers, employees and local communities. As we all continue to navigate through these unique and evolving challenges, National Windscreens will continue doing the very best we can to provide a safe environment for our customers and as we all try to get through this the best we can, remember that as a part of your local community, we are with you all the way.
In our more than 30 years of business, we’ve witnessed many ups and downs and it is through this shared journey that we have worked to support and sustain our employees, customers and our partners. As we come to face a pandemic that will bring many challenges we have never experienced, our commitment to you will remain our highest priority.
As of today, National Windscreens remains open with our expansive network across Australia continuing to provide your auto glass needs. We are, however, making some essential changes to protect the health and safety of our employees, customers and wider community.
We are committed to the health and well-being of our employees, customers, suppliers and communities, and have implemented a number of precautionary steps based on the Government’s advice.
In order to comply with the social distancing guidelines recommended by the Government, we will be encouraging customers to prepay for their job to avoid (or minimise where possible) the physical exchange of cash or cheques.
Please rest assured that we have your best interest in mind and will endeavour to provide the highest level of service we have always been known for. Provided you do not answer yes to any of the health screening questions, we are still able service your vehicle as normal. Our increased safety measures have been put in place to protect you, our employees and the wider community. We appreciate your understanding and patience during this challenging time.
Should you have any further queries, please do not hesitate to contact us at anytime on 1300 36 36 32.